Try to reboot your Bluetooth device.
Believe R10 Bluetooth Headphones, We will give you a different Music Experience Technical Specification:
Bluetooth Standard: V5.0
Operating Range: 33 feet/10 meters (No obstacles between)
Supporting Protocols: HFP1.7, HSP1.2, HD Voice, Voice Prompts, A2DP1.3, AVRCP1.6, IOS BATTERY STATE MONITOR, Voice reporting, Multipoint
Waterproof Rate: IPX5
Charging Time: 2 hour (charging case)
Call time: 3 hours
Music time: 4 hours (Varies according to volume level and audio content)
Charging Voltage: DC 5V
Battery Type: Li-polymer
Single ear battery capacity: 50mAh
Charging capacity: 2500mAh
Width: 6.4 x height: 4 x length: 1.9 x weight: 8.8
1. Put the earbuds back to the charging case and make sure that they are off.
2. Take the earbuds out of the case and they are automatically on.
3. Then press the left and right headphones until the indicator "red light" flashes alternately and then releases.
4. Choose "D32-L" in your phone to pair.
If the pairing still fails, check the following points:
Make sure the earbuds and your Bluetooth device are next to each other or within 3 feet and there are no obstacles between.
2 x Buetooth headset
1 x Charging bin
2 x Rubber ear cap
1 x Instruction