FREQUENTLY ASKED QUESTIONSWhat should I do if my nose trimmer does not work anymore
If you press the on/off button and your nose trimmer does not start:
1. The trimming element could be blocked by dirt. Soak the cutting element of the nose trimmer in a bowl of warm water with a little soap for about 2 minutes.
2. The battery could be empty. Replace the battery with a new one. If your nose trimmer still does not work, please contact Philips Norelco manufacturer’s warranty.
What is the best way to clean this product
We advise you to clean the product after each use. For specific instructions, please consult the user manual. The handle of my nose trimmer became warm when I switched it on.
What can I do to solve this problem
The handle probably became warm because the trimming element is so dirty that it got stuck. Soak the trimming element of the nose trimmer in a bowl of warm water with some soap for two minutes.
Can the appliance be rinsed under a faucet
Yes, the appliance can be rinsed under the faucet.
Can I trim my beard when it is wetNo, the beard should be dry during trimming.
Is the appliance watertight
Yes, the appliance is watertight. However, we advise you not to trim or clip your hairs under wet conditions, as wet hairs cannot be lifted by the comb properly.