Really expected more out of this unit. I bought it mainly due to cost and speed at which it could be delivered to me about 1 year 3 months ago (had no backup garage fridge at the time). Our old LG fridge completely died after about 4.5 years so was hoping for at least that out of this unit but no luck. So the way the freezer dies is not straightforward. While I await the new one from Home Depot (another LG) this one continues to work for the fridge section. The freezer still makes ice actually and on the surface looks like it is doing the right thing. But adding an external temperature monitor shows the issue. The freezer cycles from -14 deg F and back to 6 deg F. I think it must lock up, thaw then repeat causing excessive freezer burn to every item in the freezer. It presents as a thin layer of frost when you open the freezer and on meat/veggies will see a lot of frost/icing. Tried the "simple" fix with replacing the freezer thermistor but no luck (and cleaned coils in back of unit). Anyhow, on the last failure I bought a secondary garage fridge (smart move). I didn't buy a warranty for the Samsung - am torn on this. If something dies just after a year that is supposed to last at least 15 do I really want it? I got a 5 year warranty on the new LG thru Home Depot so will see how that goes. I bought a Thomas 4127 probe based thermometer to keep an eye on the new one. Highly recommend so the minute the temps don't hold range you can call in for service. I think there may be a cascade type problem here with the design where one thing knocks out another but not sure. In closing, calling this POS a loss. Good luck!
UPDATE: The thermal sensor in the freezer section DA32-10104N (used aftermarket, not OEM) that I replaced actually fixed the issue. I think when monitoring with the Thomas 4127 the probe must go into a larger mass that won't move the temp around as quick. I covered the probe with some gel packs and the freezer section is holding a steady temp near 0 instead of the -14 deg F. I think the thermal defrost sensor was just starting to go so the small layer of frost was due to this partially failing thermistor. On the defective one I was getting about 10Kohm in ice water and on the new one about 13Kohm so this translates I think to a difference of about 10 deg F being off. So the computer is told it is hotter and therefore does not defrost like it should and probably stresses other components. Looks like I can cancel the order on the new LG one at Home Depot up to 3 days before delivery. Giving it one more day before pulling the trigger on that. Cautiously optimistic I can get more life out of this and now aware that this thermistor is a wear item. I would not buy a Samsung fridge again but hope this might help someone who already owns one!
| Brand Name | SAMSUNG |
|---|---|
| Item Weight | 284 pounds |
| Product Dimensions | 37.5 x 35.5 x 75.5 inches |
| Capacity | 28 Cubic Feet |
| Installation Type | Freestanding |
| Part Number | RF28T5001SR |
| Form Factor | French Door |
| Color | Silver |
| Voltage | 115 Volts |
| Door Material Type | Stainless Steel |
| Certification | ADA |
| Batteries Included? | No |
| Batteries Required? | No |
| Number Of Doors | 3 |
