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Whirlpool W10712394 Adjuster KIT, Single Unit, White

4.6 4.6 out of 5 stars 1,570 ratings

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About this item

  • This is an O.E.M. Authorized part
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Customer ratings by feature

Value for money
4.4 4.4
Easy to install
4.3 4.3
Sturdiness
4.0 4.0
Durability
4.0 4.0

From the manufacturer

whirlpool appliance parts replacement accessories

Product information

Technical Details

Additional Information

Warranty & Support

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Product Warranty: For warranty information about this product, please click here

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Whirlpool W10712394 Adjuster KIT, Single Unit, White


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Product Description

This is a genuine replacement part. The W10712394 number and name for the Following item is: Whirlpool W10712394 adjuster kit

Important information

Bulb Voltage

120 volts

Customer reviews

4.6 out of 5 stars
4.6 out of 5
1,570 global ratings

Customers say

Customers like the ease of installation, quality and performance of the dishwasher rack. For example, they mention it's simple to install, the parts are better made and built to last. That said, they say it works well and is a perfect replacement. Customers are also impresseded with the material and appearance. Opinions are mixed on durability.

AI-generated from the text of customer reviews

667 customers mention490 positive177 negative

Customers like the ease of installation of the home appliance. For example, they mention the instructions are decent, and the kit comes with instructions that make the job a piece of cake.

"...Watch the videos again. This thing went together easily. I can’t recommend the socket drive enough...." Read more

"...But over time the plastic gets brittle and isnt flexible. This isn't difficult to install...." Read more

"...it is solid, and slides in and out perfectly.Installation was a snap, literally. The hardware snaps together...." Read more

"...It was very easy to install, although the photos in the instructions are somewhat dark and blurry...." Read more

607 customers mention501 positive106 negative

Customers like the quality of the replacement. They say that it is sturdier, better made, and built to last. They also mention that it's a more reliable system for the top rack, with no plastic tabs to break. Overall, customers are satisfied with the quality and functionality of the product.

"...I think these guys charged me $15.95 + $7.36 shipping. Good price and good service. It was here within a week and was everything they advertised...." Read more

"I honestly can't remember our upper rack working this well. it is solid, and slides in and out perfectly...." Read more

"...This metal replacement part set really is much better quality than the parts that came with my Kitchenaid as well as the parts I've purchased to..." Read more

"...Now the rack feels much more solid and doesn't slip down to the bottom position every time I pull it out...." Read more

307 customers mention286 positive21 negative

Customers are satisfied with the performance of the dishwasher rack. They mention that it works well, the rack adjuster works great, and the operation of the rack is much better than the original design. Some say that the metal replacement parts work great and are a nice improvement over the original mechanism.

"...The rack works perfect now, no wobble or worrying about the rack falling down if you aren't careful..." Read more

"...Worked perfect!! 5 mins install.This kit works for tons of dishwasher models so check the pictures accordingly...." Read more

"...that looks like it was designed by an engineer on acid ... but it works smoothly, even though I cannot figure out how it does it...." Read more

"...I purchased this to replace a Kenmore top rack assembly. This worked PERFECTLY. Its metal so right off the bat its more sturdy...." Read more

127 customers mention113 positive14 negative

Customers like the fit of the dishwasher. They mention that it fits perfectly, has a quality fit and finish, and looks better than the original. Some mention that the instructions are easy to follow.

"...It took 15 minutes tops and everything had a quality fit and finish. Even though this is a Whirlpool kit, it fits the KitchenAid too...." Read more

"...While following the included instructions, the parts fit together perfectly, and once they were installed on the upper rack of my Kenmore Elite..." Read more

"...They all fit properly. All the parts were included and so far, the upper rack works really well...." Read more

"...to clue you in as to where it attaches to the rack but it does fits nice when you have it right. It also fits nice when you have it wrong...." Read more

127 customers mention127 positive0 negative

Customers are satisfied with the replacement. They mention that it is a perfect fit and the best replacement for the OEM parts. They also say that the kit is easy to replace and works well. Customers say that they were able to replace the parts easily and quickly.

"This is a fantastic replacement for the top rack adjuster that came with our 2011 vintage Kenmore Elite diskwasher and has broken twice -- I..." Read more

"This replacement kit looks promising. Like many reviewers for this part, I have gone through multiple"Whirlpool W10350376 Rack Adjuster"...." Read more

"This is an excellent OEM replacement part and is a total redesign of the original all plastic roller system which failed after about 4 years of bi-..." Read more

"...This kit was a perfect replacement...." Read more

81 customers mention64 positive17 negative

Customers like the material of the product. They mention that it's made of stainless steel, heavy duty, and solid. Some appreciate the metal reinforcements and the heavy nylon locks that hold the wheels in place. Overall, customers are happy with the quality and durability of the steel parts.

"...This adjuster kit is constructed with a lot more metal and the mounts for the wheels appear to be much more substantial and built to last...." Read more

"...The main pieces are metal instead of plastic, so I think they will hold up much better...." Read more

"...Easy to install - took 20 minutes from start to finish2. Metal instead of plastic - no plastic tabs to break (easily I might add) after the..." Read more

"...on the load bearing structure, nylon vs plastic otherwise, and stainless hardware. I'm two months into this repair with no problems...." Read more

62 customers mention46 positive16 negative

Customers like the appearance of the product. They say it has a much better design than the original, with metal guides and a superior design for the four wheels. Customers also say that the product is completely redesigned and should last a lot longer.

"...uses sturdy metal for the main support pieces, and a much superior design for the four wheels...." Read more

"...roller mounts (which failed in the original system) are designed/built significantly better. This area of failure should now be eliminated...." Read more

"...This unit does have a fortified roller shaft design and should last a lot longer...." Read more

"...good instructions anc advice but the essence is that the original part was mis-designed and made of plastic when it shouldn't have been...." Read more

74 customers mention37 positive37 negative

Customers are mixed about the durability of the product. Some mention that it's a great repair product that fixes the broken top rack on their dishwasher. However, others say that the wheels keep breaking off, the frame snapped off, and the wheels just shear off from the cheap plastic clip holding them on.

"...replacement parts when I discovered this kit, which replaces ALL of the parts (not just the broken ones), and costs significantly LESS than it would..." Read more

"...the 4 little "axles" on my rack were damaged, causing the rollers to come off the track (and the axles themselves) pretty easily if you pulled the..." Read more

"This kit is a perfect repair kit for the broken top drawer of your dish washer...." Read more

"...old design the little tabs comprising the wheel axles broke, fell down into the bottom of the dishwasher and jammed the chopper..." Read more

Good improvement over factory piece...
5 Stars
Good improvement over factory piece...
I had already, previously replaced the factory plastic ones and they broke again. The wheels just shear off from the cheap plastic clip holding them on. Very poor, or deliberately poor, design by Kenmore. The wheels on this W10712394 replacement appear to have an improved wheel attachment. It's not the metal that makes this good, although that's great, rather the wheels themselves have a completely different, stronger looking connection than the Kenmore factory piece.You need a torx bit or torx screwdriver or, as I noticed later, they include the torx bit that works with any Philips screwdriver haha. Nice touch. You will only need a Phillips screwdriver to use this torx bit. There are just four screws with your new adjuster. You also may need a flathead screwdriver to pop off the old plastic adjuster. That's it for tools. This kit replaces every piece holding the old adjusters on so you can toss the old junk away or keep it for a spare of either side is still good.This was very easy to install. The instructions are dark and blurry but they are only two pages long and they did help get me started. Look at my three photos. That's all you need to figure this out as you read the instructions. There is another set of photos on here where the adjuster is higher than the top rack and it's not even clipped to the dish rack properly. Mine are the correct placement.
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Top reviews from the United States

Reviewed in the United States on January 19, 2018
One person found this helpful
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Reviewed in the United States on February 18, 2018
Reviewed in the United States on March 6, 2019

Top reviews from other countries

Amber Dirkson
5.0 out of 5 stars Good quality & price
Reviewed in Canada on January 29, 2019
Don
5.0 out of 5 stars Excellent Product
Reviewed in Canada on September 23, 2018
Didier
4.0 out of 5 stars great replacement, but give less space for glass/bowl
Reviewed in Canada on March 11, 2019
K. Szeto
5.0 out of 5 stars Let's hope the material on this kit will last longer than the factory one.
Reviewed in Canada on March 23, 2018
steve.o
5.0 out of 5 stars better quality parts than the orginal shipped with this POS dishwasher
Reviewed in Canada on January 19, 2017