Updated 12/17/2017 - AND DONE! Having issues with the burners possibly the regulator now. AMAZON Customer Service is a HERO on this order and is refunding the purchase. Now to find a duel fuel range replacement and having it installed at Christmas - Santa, HELP!!
Working with the company to get parts and service for the new THOR duel fuel range has been challenging, going on one month so far. The parts are manufactured oversea and are difficult to acquire, even under warranty. The product has the simple design with duel fuel option we've been looking for, just wish it worked. Staying optimistic that once service is done both the cook top and oven will function for years with no hassle and great results.
Update 8/26/2017 - Customer service response although slow did come through in the end and the unit is working as expected. Make sure to do the required burn off (that process revealed a damaged fan, which, was replaced under warranty). Make sure you have a tight seal on the burner caps to the cook top. There are some specific instructions regarding the alignment of the caps not posted with the instructions, contact customer service and request the diagram/instructions.
| Brand Name | Thor Kitchen |
|---|---|
| Model Info | HRD3088U |
| Item Weight | 172 pounds |
| Product Dimensions | 30 x 27.5 x 39 inches |
| Item model number | HRD3088U |
| Is Discontinued By Manufacturer | No |
| Capacity | 4.2 Cubic Feet |
| Installation Type | Freestanding |
| Part Number | HRD3088U |
| Form Factor | Single Oven |
| Special Features | Oven Fan:120V, 60Hz, 0.45Amp-0.65Amp., Power Source: Dual Fuel, Oven Electric Heating Element: 1x850 W(Top) & 3 000 W (Base), Cooling Fan:120V, 60Hz, 0.35Amp-0.55Amp., Oven: 4.2 cu.ft oven capacity, 2 burner x 12000BTU, 1 burner x 15000BTU, 1 burner x 18000BTU, Ingition Mode: Electronic Ignition, Product Dimension: 30”Lx27½”Wx39”H, Electric Broiler (Top) Heating Element:1x3 500 W, LPG/NG |
| Oven Cooking Mode | Convection |
| Burner type | Sealed |
| Drawer Type | Broiler |
| Heating Elements | 4 |
| Color | Stainless Steel |
| Control Console | Knob |
| Voltage | 120 Volts |
| Fuel type | Dual Fuel |
| Door Material Type | Stainless Steel |
| Material Type | Stainless Steel |
| Included Components | 1pcs |
| Batteries Included? | No |
| Batteries Required? | No |
