Brand | LUXE Bidet |
---|---|
Recommended Uses For Product | Bathroom |
Mounting Type | Wall Mount |
Finish Type | Polished |
Material | Plastic |
Color | Blue |
Included Components | 1/2” x 1/4” cold water connection metal braided hose, 2 circular attachment plates with rubber gaskets, Neo 120 installation and user guide, Neo 120 Bidet Body, 15/16” x 15/16” x 1/2" cold water plastic t-adapter |
Special Feature | Adjustable |
Handle Type | Knob |
Style | Self Cleaning Nozzle |
Installation Type | Single Hole |
Model Name | BidetNeo120s |
Number of Pieces | 1 |
Handle Material | Ceramic |
Item Weight | 1.8 Pounds |
Series ID | NEO |
Manufacturer | LUXE Bidet |
Part Number | Neo 120 |
Item Weight | 1.8 pounds |
Product Dimensions | 17 x 6.5 x 4 inches |
Item model number | BidetNeo120s |
Is Discontinued By Manufacturer | No |
Finish | Polished |
Item Package Quantity | 1 |
Special Features | Adjustable |
Batteries Included? | No |
Batteries Required? | No |
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LUXE Bidet NEO 120 - Self-Cleaning Nozzle, Fresh Water Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear Wash (Blue)
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
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Purchase options and add-ons
Brand | LUXE Bidet |
Recommended Uses For Product | Bathroom |
Mounting Type | Wall Mount |
Finish Type | Polished |
Material | Plastic |
Color | Blue |
Included Components | 1/2” x 1/4” cold water connection metal braided hose, 2 circular attachment plates with rubber gaskets, Neo 120 installation and user guide, Neo 120 Bidet Body, 15/16” x 15/16” x 1/2" cold water plastic t-adapter See more |
Special Feature | Adjustable |
Handle Type | Knob |
Style | Self Cleaning Nozzle |
About this item
- THE ULTIMATE VALUE – With a sleek design and high-quality parts, our bidet attachment will give your bathroom a next-level look. Constructed with high-pressure valves with metal-ceramic cores and steel hoses instead of plastic.
- HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use.
- AN EASY HOME UPGRADE – Elevating your home with a luxurious element has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet.
- SAVE MONEY EVERY USE – Save money (and trees!) on toilet paper. Cleaning with our bidet is gentle on your skin and sustainable for the planet.
- 18-MONTH WARRANTY – Our world-class Customer Care team is always here to make sure you are 100% satisfied, so anytime you have problems or concerns about the products, we are just one call away. Register your bidet online and get an extended warranty.
Additional Details
Customer ratings by feature
There is a newer model of this item:
- LUXE Bidet NEO 120 Blue and Luxe Elongated Toilet Seat Bundle$83.98$83.98 $87.98$87.98This bundle contains 2 items
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Established in 2008 within sunny San Diego, California, our vision is to make home hygiene affordable and accessible to everyone.
Both our in-house product development and customer care teams are always in constant dialogue with our customers to create first-of-its-kind products, and ensure you have the smoothest installation experience.
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Product Description
Everything Included Out of the Box
LUXE Bidet Products
NEO 120 | NEO 120 Plus | LUXE Toilet Seat |
---|---|---|
FEATURESRetractable nozzles, protective guard gate, and built to fit most toilet setups. | FEATURESSlide-in Installation, Advanced 360° Self-Clean Mode, and Lift-to-Clean Hinges. | FEATURESSoft-close, quick-release, and designed to fit any bidet attachment. |
WHY THISLUXE Bidet's original best-selling bidet. | WHY THISLUXE Bidet's innovative bidet with never-before-seen patented features. | WHY THISSeamlessly install with any bidet attachment or as a normal feature-packed seat. |
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Product information
Technical Details
Additional Information
ASIN | B00A0RHSJO |
---|---|
Customer Reviews |
4.6 out of 5 stars |
Best Sellers Rank | #60 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #1 in Bidet Attachments |
Date First Available | October 31, 2012 |
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This Item LUXE Bidet NEO 120 - Self-Cleaning Nozzle, Fresh Water Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear Wash (Blue) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $38.99$38.99 | -13% $102.80$102.80 List: $118.25 | -5% $38.10$38.10 List: $39.95 | $61.99$61.99 | $61.99$61.99 | $29.99$29.99 |
Delivery | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
Customer Ratings | ||||||
Easy to install | 4.5 | 4.5 | 4.6 | 4.2 | 4.2 | 4.4 |
Softness | 4.1 | 4.3 | 4.2 | 4.2 | 4.2 | 4.3 |
Temperature Control | 3.4 | 3.2 | — | 4.4 | 4.4 | 3.2 |
Easy to assemble | 4.5 | — | — | 3.9 | 3.9 | — |
Durability | 4.4 | — | — | 3.8 | 3.8 | — |
Sold By | Luxe Shop | TUSHY | Amazon.com | Luxe Shop | Luxe Shop | Samodra Direct |
material | Plastic | Acrylonitrile Butadiene Styrene | Plastic | Plastic | Plastic | Acrylonitrile Butadiene Styrene |
finish type | Polished | Matte | Polished | Polished | Polished | Brushed |
mounting type | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Wall Mount |
number of handles | 0 | -1 | 0 | 1 | 0 | 1 |
handle material | Ceramic | Bamboo | Plastic | Ceramic | Ceramic | Brass |
handle type | Knob | Knob | Knob | Lever | Lever | Knob |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the cleaning, performance, value, and ease of installation of the bidet. They mention that it leaves them clean, works fabulous, and is an effective way to give it a shot. They also are happy with quality. However, some customers have different opinions on water pressure, leaking, and temperature control.
AI-generated from the text of customer reviews
Customers find the installation of the faucet to be easy. They mention the instructions are clear and simple, and the product is intuitive to set up.
"...The instructions were actually fairly detailed and digestible, it was just the execution I had trouble with...." Read more
"...The installation was a total breeze. I also purchased the “Luxe Metal T-adapter with Shut-off Valve” even though some reviews weren’t as favorable...." Read more
"...The item arrived quickly and for the most part it was easy to install. I do have one MAJOR caution...." Read more
"...at this time the unit seems very well made, is visually nice, was easy to install. All three I installed are working well with no problems...." Read more
Customers are satisfied with the performance of the faucet. They mention that it works well, has solid functionality, and is easy to install. Some say that the internal ceramic valves work perfect and that the seat rests much more evenly and firmly since they have attached them.
"...functions as advertised, for the most part – see below -- and works very, very well...." Read more
"...The internal ceramic valves work perfect (as opposed to rubber seals/”O” rings)...." Read more
"...All three I installed are working well with no problems. If you register it online it extends the warranty to two years...." Read more
"...The third dot works great.The bidet was very easy to install seems to work fine...." Read more
Customers like the cleaning of the faucet. They mention that it's easy to clean, and the feeling of cleanliness is great. The self-cleaning nozzle keeps things fresh, and it doesn't get dirty.
"...It's also been so nice to have for my periods and really helps me feel clean during a time of the month where I tend to feel disgusting..." Read more
"...seems to work well at cleaning the nozzle, although honestly it doesn’t get dirty. I’ve only used it about 2 or 3 times so far...." Read more
"...Operation *On the plus side, the Neo 120 does have a self-cleaning feature and splash guard door for the bidet nozzle that the CB-1000 lacks...." Read more
"...It is amazing! It is so refreshing and leaves you feeling so clean. Now I can’t imagine using a bathroom without one.*..." Read more
Customers are satisfied with the value of the bidet. They mention that it adds class to the bathroom, is affordable, and worth the purchase. Some say that it saves money on toilet paper and stain remover costs.
"...It also saves on your stain remover costs. Think white underwear. See bullet point above.• Aesthetically it is quite nice...." Read more
"...This is a great price and it was super easy to install myself having zero experience with plumbing or installing bidets by simply watching and..." Read more
"Works good for the price, it would be better if you can aim it or adjust the aim...." Read more
"...So far so good. Pleased with the purchase and the price point." Read more
Customers like the quality of the faucet. They say it has a strong stream and is purely mechanical. They also say the hosing and fittings are of high quality.
"...My advice to any future buyers: get it. It's a nice addition to the toilet and really improves quality of life regarding hygiene...." Read more
"...that could flood your house (water connections) are METAL and appear strong...." Read more
"...The quality of the Neo 120 is excellent. The rigid plastic does not look or feel cheap. The metal braided hoses (all supplied) are high quality...." Read more
"...It may not seem important, but these units need to be operated with finesse, and it does not take much movement of the dial to go from a pleasant..." Read more
Customers are mixed about the water pressure of the faucet. Some mention that it's great, adjustable, and beautiful. However, others say that the pressure can be quite high, difficult to control, and touchy.
"...Controlling water pressure, and 2) Nozzle Cleaning feature...." Read more
"...Many people mention the pressure is too forceful and there isn’t enough change when they use the variable water-force control knob...." Read more
"...The pressure is pretty good and I love it has the nozzle clean feature. 2 weeks and counting, will update with any changes." Read more
"...But I found out that the water pressure can be a bit too much. Or a lot too much. So you will want to buy a T adapter with a shut off valve...." Read more
Customers are mixed about the temperature control of the faucet. Some mention that the water is not as cold as they were expecting, and the cool water isn't bad. They also say that the sprayed water is actually room temperature, and that the cold water is refreshing. However, some customers say that it does not have a warm water option, and it's not necessary.
"...To me at least heated water is a pointless feature. I've used this bidet through the winter and cold water is fine...." Read more
"...I love the simplicity of this model. The cooler water is refreshing...." Read more
"...Admittedly, the water is cold, but I love feeling clean while saving on toilet tissue and wet wipes." Read more
"I love this thing. Insulation was relatively easy, but I had someone else do it because I’m dumb...." Read more
Customers have mixed opinions about the leaking of the faucet. Some mention that it's easy to install, while others say that it had a leaking problem with the connections. Some customers also mention that the T-valve connection under the tank leaks.
"...Astor unit has worked without issue, but the second had a leak at the T-connector upon installation that prompted me to return it...." Read more
"...I flushed it. Still no visible leaks. I ran my fingers along both hoses and each connection, seeing if any moisture collected along them...." Read more
"...This is what happened to me and I ended up with a leaky installation. I called customer service and they were patient and helpful...." Read more
"...that if you didn't pay attention when finished using it, it'd start leaking water. that's why i have to put a large dia...." Read more
Reviews with images
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In full disclosure I was asked by Luxe Customer Service to write a review of this product in return for a free unit - but in no way does this change my opinion of this product.
Before I purchased this bidet I read hundreds of the other reviews for this model and others. I decided to purchase the “Neo” self cleaning model #120.
I installed the Neo 120 bidet on my elongated American Standard low flush toilet. The toilet itself is amazing but the seat that came with it is an absolute piece of cheap lightweight plastic junk. I thought for certain I would need a new seat. I must have lucked out because the Neo 120 installed perfectly with that seat and without the optional rubber seat-bumpers that Luxe sells. The installation was a total breeze. I also purchased the “Luxe Metal T-adapter with Shut-off Valve” even though some reviews weren’t as favorable. It shuts supply water off feeding the bidet but not the toilet. This very high quality shutoff gives added security of knowing the supply water into the bidet can be shut off quickly & easily when not in use. I live alone and do not want to come home to a flood. However many times I’ve forgotten to shut it off for a day or two and feel totally confident in the high quality of the bidet itself. I highly recommend this $15 option for peace of mind and its smooth and simple operation (1/4 turn inconspicuous lever). Working very slow the installation from start to finish took me about 25 minutes. No leaks anywhere.
Upon finishing the installation I didn’t have to “go” but I sat down on the toilet and slowly turned on the water nozzle.... “Wow!” “Bull’s-eye!”
The quality of the Neo 120 is excellent. The rigid plastic does not look or feel cheap. The metal braided hoses (all supplied) are high quality. The internal ceramic valves work perfect (as opposed to rubber seals/”O” rings). I bought the less common white color and the device has a “smooth & clean” design. The first couple weeks it stuck out like a sore thumb on the toilet, especially the metal braided hose that feeds the unit – but after 2 months I’ve gotten used to it and hardly notice it.
Now I’ll review the actual use of this bidet (after using it for at least 2 months).
Like others have mentioned, for the first few weeks I experimented a little bit with moving around ever-so-slightly on the seat for full “cleaning & aim” of the “entire area”, slowlyyy turning on the nozzle to avoid getting blasted to hard, turning on the self-cleaning feature first to remove some of the initial force of water blasting out, and using the self cleaning feature. Now that I’m a pro user after a couple months here are my thoughts:
- First and foremost, you will never have to “fear” or more accurately “dread” going to the bathroom again!
- I considered one of those hand held units that look like a kitchen sink spay. I am very glad I didn’t because this one is much easier to use and by design more efficient.
- With the exception of a shower you will never feel so clean and refreshed down there. Toilet paper is ancient and unpopular in many areas of the world. I now hate to go the bathroom somewhere else and use TP. Your use of TP will be *greatly* reduced. As another reviewer somewhere said about using TP, “it’s like using toilet paper to clean up peanut butter off your sidewalk; as opposed to blasting it away with an outdoor hose and nozzle!”
- I feel cold water only is ample for the vast majority of folks. I would not want the electrical and plumbing complexities of a hot water hook-up. I love the simplicity of this model. The cooler water is refreshing. I do not think winter will be a problem, if anything, maybe only first thing in the morning if you must go.
- Many people mention the pressure is too forceful and there isn’t enough change when they use the variable water-force control knob. I do not feel this problem. In general bidets must have good force to adequately clean. But…It does take a little getting used for sure. And if you’re careful enough with the control knob you can surely adjust the pressure. Some reviewers said if it’s to forceful to first turn on the self cleaner to “take away” some of the pressure, and then slowly open the control knob. Others have said you can adjust the pressure by turning down the optional Luxe water shut off valve – which I installed but haven’t tried that yet as I don’t see the need.
- The self-cleaning option seems to work well at cleaning the nozzle, although honestly it doesn’t get dirty. I’ve only used it about 2 or 3 times so far. For the extra ten bucks I feel it’s worth it and nice to have if you need it. It helps in cleaning the back area of the bowl if need be.
- Cleaning the toilet the traditional way with brush and cleaner takes a *tiny* bit more patience. Just have to be careful going around back of bowl where the nozzle cover is. My toilet actually stays much cleaner now because after using the bidet I flush and then take a very small towel and wipe away any water that my hit the rim or underneath the seat(s). By drying off this water the toilet is always clean. Please note, this water I wipe off the rim/seat is NOTTTT dirty water…It is ordinary clear clean water; overspray only. Depending on how long the bidet runs for or how much you may slightly move on the seat the amount of overspray varies – many times there isn’t any at all.
- Some bidet washing's will be quicker than others (depending on your movements). When done you will find yourself using TP to double-check your cleanliness and if the bidet is used properly you will be astonished at how clean you are. Wow again.
- Reviewers have different ways of “finishing up” but my preferred choice (for the most part) is “pat-dry” with a few small pieces of TP and for those occasional times where more drying is needed after that pat-dry a second time with a very small towel (its just water, clean water) and then drop in the laundry hamper.
- No more pain, no more soreness, no more rash/hemorrhoid, no more feeling “not so clean”, no more still feeling full (see below), no more anything bad. All good!
I’m just about done here and I saved one of the best features for last. It’s a “hidden” feature and I found it quite accidentally. First let me say: 1) I have never had an enema and 2) After I bought this I found out a friend of mine has a bidet with a variable control knob like this one but on his highest setting it says “enema”. On the neo 120 it simply says “high” (we’re talking about the bidet water pressure/force here).
Long story short, if you’re willing to experiment some you will find you can give yourself an enema and become “extra, extra clean internally” and at the same time avoid another bathroom trip again in the near-future. Hard to explain without getting to graphic but this only works with some of your movements; it’s usually those “multiple hard balls” that take forever and don’t want to come out – and – the more messier ones (With the "cleaner" movements there's nothing really left in you). You know, it's those bowel movements you know there’s more in there even though it took you forever and you worked so hard at trying to void is all out. With the water setting on “high” and a little practice you can - *when needed* - give yourself an enema and really, really, really get lots more out, all *very easily without any effort*! This saves multiple trips back into the bathroom in the near future to continue voiding.
A short time ago the many benefits of bidets were unbeknownst to me. It’s time the United States joins so much of the world and jumps on this modern and sanitary device. The old fashioned toilet paper way of doing things unclean, unsanitary and yes, gross…haha.
Do not delay – Buy one today!
Reviewed in the United States on July 23, 2015
In full disclosure I was asked by Luxe Customer Service to write a review of this product in return for a free unit - but in no way does this change my opinion of this product.
Before I purchased this bidet I read hundreds of the other reviews for this model and others. I decided to purchase the “Neo” self cleaning model #120.
I installed the Neo 120 bidet on my elongated American Standard low flush toilet. The toilet itself is amazing but the seat that came with it is an absolute piece of cheap lightweight plastic junk. I thought for certain I would need a new seat. I must have lucked out because the Neo 120 installed perfectly with that seat and without the optional rubber seat-bumpers that Luxe sells. The installation was a total breeze. I also purchased the “Luxe Metal T-adapter with Shut-off Valve” even though some reviews weren’t as favorable. It shuts supply water off feeding the bidet but not the toilet. This very high quality shutoff gives added security of knowing the supply water into the bidet can be shut off quickly & easily when not in use. I live alone and do not want to come home to a flood. However many times I’ve forgotten to shut it off for a day or two and feel totally confident in the high quality of the bidet itself. I highly recommend this $15 option for peace of mind and its smooth and simple operation (1/4 turn inconspicuous lever). Working very slow the installation from start to finish took me about 25 minutes. No leaks anywhere.
Upon finishing the installation I didn’t have to “go” but I sat down on the toilet and slowly turned on the water nozzle.... “Wow!” “Bull’s-eye!”
The quality of the Neo 120 is excellent. The rigid plastic does not look or feel cheap. The metal braided hoses (all supplied) are high quality. The internal ceramic valves work perfect (as opposed to rubber seals/”O” rings). I bought the less common white color and the device has a “smooth & clean” design. The first couple weeks it stuck out like a sore thumb on the toilet, especially the metal braided hose that feeds the unit – but after 2 months I’ve gotten used to it and hardly notice it.
Now I’ll review the actual use of this bidet (after using it for at least 2 months).
Like others have mentioned, for the first few weeks I experimented a little bit with moving around ever-so-slightly on the seat for full “cleaning & aim” of the “entire area”, slowlyyy turning on the nozzle to avoid getting blasted to hard, turning on the self-cleaning feature first to remove some of the initial force of water blasting out, and using the self cleaning feature. Now that I’m a pro user after a couple months here are my thoughts:
- First and foremost, you will never have to “fear” or more accurately “dread” going to the bathroom again!
- I considered one of those hand held units that look like a kitchen sink spay. I am very glad I didn’t because this one is much easier to use and by design more efficient.
- With the exception of a shower you will never feel so clean and refreshed down there. Toilet paper is ancient and unpopular in many areas of the world. I now hate to go the bathroom somewhere else and use TP. Your use of TP will be *greatly* reduced. As another reviewer somewhere said about using TP, “it’s like using toilet paper to clean up peanut butter off your sidewalk; as opposed to blasting it away with an outdoor hose and nozzle!”
- I feel cold water only is ample for the vast majority of folks. I would not want the electrical and plumbing complexities of a hot water hook-up. I love the simplicity of this model. The cooler water is refreshing. I do not think winter will be a problem, if anything, maybe only first thing in the morning if you must go.
- Many people mention the pressure is too forceful and there isn’t enough change when they use the variable water-force control knob. I do not feel this problem. In general bidets must have good force to adequately clean. But…It does take a little getting used for sure. And if you’re careful enough with the control knob you can surely adjust the pressure. Some reviewers said if it’s to forceful to first turn on the self cleaner to “take away” some of the pressure, and then slowly open the control knob. Others have said you can adjust the pressure by turning down the optional Luxe water shut off valve – which I installed but haven’t tried that yet as I don’t see the need.
- The self-cleaning option seems to work well at cleaning the nozzle, although honestly it doesn’t get dirty. I’ve only used it about 2 or 3 times so far. For the extra ten bucks I feel it’s worth it and nice to have if you need it. It helps in cleaning the back area of the bowl if need be.
- Cleaning the toilet the traditional way with brush and cleaner takes a *tiny* bit more patience. Just have to be careful going around back of bowl where the nozzle cover is. My toilet actually stays much cleaner now because after using the bidet I flush and then take a very small towel and wipe away any water that my hit the rim or underneath the seat(s). By drying off this water the toilet is always clean. Please note, this water I wipe off the rim/seat is NOTTTT dirty water…It is ordinary clear clean water; overspray only. Depending on how long the bidet runs for or how much you may slightly move on the seat the amount of overspray varies – many times there isn’t any at all.
- Some bidet washing's will be quicker than others (depending on your movements). When done you will find yourself using TP to double-check your cleanliness and if the bidet is used properly you will be astonished at how clean you are. Wow again.
- Reviewers have different ways of “finishing up” but my preferred choice (for the most part) is “pat-dry” with a few small pieces of TP and for those occasional times where more drying is needed after that pat-dry a second time with a very small towel (its just water, clean water) and then drop in the laundry hamper.
- No more pain, no more soreness, no more rash/hemorrhoid, no more feeling “not so clean”, no more still feeling full (see below), no more anything bad. All good!
I’m just about done here and I saved one of the best features for last. It’s a “hidden” feature and I found it quite accidentally. First let me say: 1) I have never had an enema and 2) After I bought this I found out a friend of mine has a bidet with a variable control knob like this one but on his highest setting it says “enema”. On the neo 120 it simply says “high” (we’re talking about the bidet water pressure/force here).
Long story short, if you’re willing to experiment some you will find you can give yourself an enema and become “extra, extra clean internally” and at the same time avoid another bathroom trip again in the near-future. Hard to explain without getting to graphic but this only works with some of your movements; it’s usually those “multiple hard balls” that take forever and don’t want to come out – and – the more messier ones (With the "cleaner" movements there's nothing really left in you). You know, it's those bowel movements you know there’s more in there even though it took you forever and you worked so hard at trying to void is all out. With the water setting on “high” and a little practice you can - *when needed* - give yourself an enema and really, really, really get lots more out, all *very easily without any effort*! This saves multiple trips back into the bathroom in the near future to continue voiding.
A short time ago the many benefits of bidets were unbeknownst to me. It’s time the United States joins so much of the world and jumps on this modern and sanitary device. The old fashioned toilet paper way of doing things unclean, unsanitary and yes, gross…haha.
Do not delay – Buy one today!
The main feature of course is that this keeps the tushy squeaky clean. No need to use hands or anything, just turn the dial and let the bidet do its thing. The bidet is top notch and I highly recommend it as it's economic, easy to install, and much better than a standard "water jug"
I am prefacing this review by disclosing that I was provided with this bidet by Luxe and asked to provide an unbiased review of it here. To that end, I present my review below and am unabashedly honest in it.
It is also important to note that I have previously purchased and also use another bidet, the Astor CB-1000. That being the case, I will structure this review as a compare and contrast between the two models.
* Design *
The Neo 120 is, hands down, the better designed of the two units in both form and function. It is sleeker and slimmer than the Astor unit, which is comparatively more bulky. Both bidets, however, seem to have an Achilles heel in the T-connectors that split the fresh water connection into an input to the toilet tank as well as the bidet itself. More on that particular aspect in the Reliability section.
The Neo 120 comes with braided stainless steel water hoses whereas the CB-1000 comes with a somewhat more flimsy flexible plastic supply hose for supplying water to the bidet. One minor gripe with the Luxe: there are two adhesive labels that flank the bidet dials and one of them had come unstuck and was loose in the bag when I received the unit. No huge deal – I simply stuck it back in the proper location when installing, but it is already starting to come unpeeled at two of the edges and will likely not stay on long term without some extra gluing on my part. I may peel it off entirely at some point – it is a minor annoyance at worst and certainly not essential for operation.
Overall, the Luxe unit wins in this category.
* Installation *
There is not a lot to comment on in terms of installation of these units, as they are very simple devices making installation pretty straightforward. Having installed 4 separate bidets by now, I can comfortably put one on in about 20 minutes, which includes the time needed to drain the toilet tank and do some detailed cleaning around the seat when installing. I would suggest allowing yourself at least 30-45 minutes for your first install.
The Luxe 120 has a clear edge over the CB-1000 in two respects. First, I find the stainless supply lines provided with the Luxe superior to the plastic water line that came with the Astor. Second, the way the Luxe bidet mounts to the toilet seat is far superior to that of the Astor. The Neo 120 uses two removable circular plastic inserts that provide a great deal more installation flexibility than the square mounts that come on the Astor. It’s a bit difficult to explain in writing, but the Astor unit only allows horizontal and vertical adjustments, whereas the circular, slotted design of the Luxe mount points allow for greater adjustability given the 360 degree rotation capability.
Lastly, the Neo 120 seems to be a bit slimmer unit than the CB-1000, which results in less height between the bottom of the toilet seat and the rim of the toilet. This means that there is less flex in the toilet seat when you sit down. There is noticeably more flex in the seat when you sit down on my toilet with the Astor on it. There is comparatively less with the Neo 120, which is definitely what you want in this situation.
Overall, the Luxe wins again in this category.
* Operation *
On the plus side, the Neo 120 does have a self-cleaning feature and splash guard door for the bidet nozzle that the CB-1000 lacks. However, when it comes to using the wash feature the Luxe falls short in two areas.
First, the CB-1000 provides tactile and auditory feedback when using the wash dial in the form of pre-defined click points. It may not seem important, but these units need to be operated with finesse, and it does not take much movement of the dial to go from a pleasant personal cleansing stream to a jet of water that could otherwise be used for pressure washing your driveway. The wash dial on the Neo 120 provides no tactile or auditory feedback, so you must turn it ever so slightly and delicately lest you go a bit too far and inadvertently blast off the outer layer of your skin. Additionally, even at the most gentle setting, the stream that the Neo 120 produces seems to be smaller in diameter and a little more on the harsh side. The CB-1000, on the other hand, produces a much more comfortable stream, plus I know that I only need to go a little past the first click to hit the optimal pressure for my liking.
Speaking of water pressure, and for any of you water pressure nerds, I read 110 PSI at the main water supply line coming into the house. I have not been able to measure the pressure at either of my toilets, however. I know that Luxe offers a metal T-connector that allows you to dial back the water pressure coming into the bidet, but I’d rather not pay an extra $15 for an upgraded unit that from all the reviews I’ve read will reduce the water pressure both to the bidet and the toilet tank - the design should allow full pressure to the toilet tank while providing the ability to reduce the pressure going into the bidet. Better yet, why not redesign the bidet so that you could bring the supply-side pressure down in the bidet itself (e.g., include a toggle "high/low" pressure somewhere in there)?
All that said, the winner in the operation department is the Astor.
* Reliability *
Unfortunately, I have had problems with leaks with _both_ the Astor and Luxe units. My first Astor unit has worked without issue, but the second had a leak at the T-connector upon installation that prompted me to return it.
I purchased a Neo 120 to replace the failed CB-1000, but in a seemingly cruel twist of fate the Luxe unit had a leaky connection at its T-connector as well. I had to return that one as well, and was provided with a second Neo 120 by Luxe that to this point (a little over a month in as of this writing) appears to be leak-free.
I realize that my sample size here is small (n=4), but a 50% failure rate across the two models is a little difficult to tolerate. That said, I have to call it a draw between the Luxe and Astor when it comes to reliability.
* Closing Comments *
All of the above said, and despite the fact that the Luxe Neo 120 wins out in design and installation, I have to give the overall nod to the Astor CB-1000. Why? Comfort in operation. I got these bidets for a very specific purpose, and although the Luxe unit certainly does the job adequately and provides a couple additional features that are lacking in the CB-1000, it is just a bit more finicky to operate and not as comfortable to me to use as is the Astor. To be fair, the Neo 120 is mounted in the bathroom used primarily by my spouse who does not seem to mind the stream/pressure issue as much as I do. Your mileage may vary.
Top reviews from other countries
Reviewed in Mexico on March 9, 2024
First and foremost, the design of this bidet attachment is sleek and modern, instantly giving my bathroom a high-end look. The high-quality construction with metal/ceramic cores and steel hoses, rather than cheap plastic, assures me that this product is built to last. It's clear that Luxe Bidet values both aesthetics and durability.
One of the standout features of the Luxe Bidet Neo 120 is the hygienic nozzle guard gate. It provides an added layer of cleanliness and peace of mind, ensuring that the nozzle remains protected between uses. The automatic retraction of the nozzle behind the guard gate is a thoughtful touch that enhances the overall sanitary experience.
Installation was a breeze, and I appreciated that all the necessary parts and tools were included. In just a few minutes, I had it attached to my standard two-piece toilet. It's rust-proof and corrosion-proof, which means I won't have to worry about replacing it anytime soon.
But perhaps the most impressive aspect of this bidet attachment is its eco-friendliness. Not only does it reduce the need for toilet paper, helping to save money and trees, but it's also gentle on the skin. The fresh water cleaning is both effective and comfortable, making it a worthwhile investment for both your wallet and the planet.
Lastly, the 18-month warranty is the cherry on top. Knowing that Luxe Bidet stands behind their product and is readily available for support if needed is reassuring.
In conclusion, the Luxe Bidet Neo 120 is a game-changer for any bathroom. It combines style, hygiene, ease of installation, environmental consciousness, and excellent customer support in one fantastic package. I highly recommend it to anyone looking to upgrade their bathroom experience.
Reviewed in Canada on December 29, 2023
First and foremost, the design of this bidet attachment is sleek and modern, instantly giving my bathroom a high-end look. The high-quality construction with metal/ceramic cores and steel hoses, rather than cheap plastic, assures me that this product is built to last. It's clear that Luxe Bidet values both aesthetics and durability.
One of the standout features of the Luxe Bidet Neo 120 is the hygienic nozzle guard gate. It provides an added layer of cleanliness and peace of mind, ensuring that the nozzle remains protected between uses. The automatic retraction of the nozzle behind the guard gate is a thoughtful touch that enhances the overall sanitary experience.
Installation was a breeze, and I appreciated that all the necessary parts and tools were included. In just a few minutes, I had it attached to my standard two-piece toilet. It's rust-proof and corrosion-proof, which means I won't have to worry about replacing it anytime soon.
But perhaps the most impressive aspect of this bidet attachment is its eco-friendliness. Not only does it reduce the need for toilet paper, helping to save money and trees, but it's also gentle on the skin. The fresh water cleaning is both effective and comfortable, making it a worthwhile investment for both your wallet and the planet.
Lastly, the 18-month warranty is the cherry on top. Knowing that Luxe Bidet stands behind their product and is readily available for support if needed is reassuring.
In conclusion, the Luxe Bidet Neo 120 is a game-changer for any bathroom. It combines style, hygiene, ease of installation, environmental consciousness, and excellent customer support in one fantastic package. I highly recommend it to anyone looking to upgrade their bathroom experience.